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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Beckie Roberts

July 1, 2026

5  out of  5
rating by Beckie Roberts
"Thank you Niki for your support and service."
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Joao Miranda

June 30, 2026

5  out of  5
rating by Joao Miranda
"Extremely diligent team in getting us very competitive quotes for our renters insurance. I have not experience handling a claim with Nikki's team, but the onboarding was extremely professional and diligent."
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Sazro Mahambrey

June 30, 2026

5  out of  5
rating by Sazro Mahambrey
"EXCELLENT SERVICE; Friendly, Personalized and very competitive pricing! Easily approachable any time!!!"
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Lucas Reihl

June 26, 2026

5  out of  5
rating by Lucas Reihl
"Heaven was very friendly and answered all of my questions"
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Jenna Prathapa

June 26, 2026

5  out of  5
rating by Jenna Prathapa
"These girls are the best!!! They make everything so fast and easy. Heaven is MVP!!!"
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johnny sager

June 26, 2026

5  out of  5
rating by johnny sager
"Susan always helps me and makes it a simple time and never any issues or worries dealing with her. Thanks for the great service over the years!!"
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Brittney Gossett

June 26, 2026

5  out of  5
rating by Brittney Gossett
"Heaven was very professional 💞 she’s literally the BEST. ♥️"
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Animesh Sinha

June 24, 2026

1  out of  5
rating by Animesh Sinha
"I’m extremely disappointed with the service I received. After a collision, I arranged to bring my vehicle in on a Friday, get set up with a rental, and move the claim forward—a simple, reasonable plan. The problem is that the collision centers State Farm partners with don’t operate on weekends, and I don’t have availability during the week, so Friday was my one window.

Despite calling at 10:00 AM and specifically arranging to have the estimate completed by 5:00 PM, the collision center refused to do it. I spent the entire day going back and forth and got nowhere. What bothered me most wasn’t just the scheduling failure—it was the indifference. No urgency, no real effort to make it work for the customer.

I’ve decided to have my own collision contact submit the claim instead, and I’ll be moving on from State Farm. If you value your time and expect to be treated like the process matters, look elsewhere."
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Anaya Espy

June 23, 2026

5  out of  5
rating by Anaya Espy
"The best in ton after months of searching for an affordable quote I finally found relief here!! Now I have renters and car insurance"
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Lucas natan Fittipaldi

June 8, 2026

5  out of  5
rating by Lucas natan Fittipaldi
"Nikki and her staff are great. I definitely recommend!!"
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Anurag Tewari

June 1, 2026

5  out of  5
rating by Anurag Tewari
"Nikki Shah and her associate, Heaven Marie Glennon, provided exceptional service throughout my transition of auto, umbrella, and homeowner’s insurance policies. Their responsiveness, professionalism, and consistent support made what could have been a complex process remarkably smooth and efficient. I truly appreciated their attention to detail and commitment to ensuring everything was handled seamlessly.

I highly recommend their services to anyone seeking a reliable and efficient insurance transition experience."
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Nidhi Bambino Bedi

May 28, 2026

5  out of  5
rating by Nidhi Bambino Bedi
"I’ve been with Nikki Shah - State Farm Insurance Agent for over a decade, and I truly can’t say enough wonderful things about Nikki and her entire team. From day one, they have always been incredibly responsive, attentive, professional, and genuinely caring.

What really sets them apart is the way they support you during unexpected situations. Life can bring challenges when you least expect them, and having a team you can fully trust to guide you through the process with patience, knowledge, and compassion makes all the difference. Nikki and her staff consistently go above and beyond to make sure you feel supported, informed, and taken care of every step of the way.

It’s rare to find a team that combines outstanding customer service with such a personal touch. After more than 10 years, I can confidently say they have earned my loyalty and highest recommendation."
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Gaby Garza Guel

May 27, 2026

5  out of  5
rating by Gaby Garza Guel
"Great service! They gave me a good price and got the quote super fast."
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Mandeep Bhatara

May 27, 2026

5  out of  5
rating by Mandeep Bhatara
"Excellent service! I highly recommend her!"
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Tammy Mortensen

May 26, 2026

5  out of  5
rating by Tammy Mortensen
"Heaven was very helpful with my questions regarding my auto insurance and using a rental car.very friendly and knowledgeable"
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Rima Downes

May 12, 2026

5  out of  5
rating by Rima Downes
"Susan is the reason we've recommended our daughter to this agency for all her insurance needs. Susan has taken care of our family for at least 30 years. She is kind, trustworthy, always willing to help, and very knowledgeable."
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Vien Truong

May 8, 2026

5  out of  5
rating by Vien Truong
"Nikki and her team are amazing! They provide outstanding service and answer my questions thoroughly and in detail. I'm highly satisfied with their service"
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Kerry Busbin

May 7, 2026

5  out of  5
rating by Kerry Busbin
"Just received my car insurance and home insurance rates from State Farm of Loveland. They beatvProgressive by almost $200 for 6 months. Communication and knowledge was spot on with State Farm!"
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Robert Ayers

May 4, 2026

5  out of  5
rating by Robert Ayers
"Susan and Nikki at State Farm are the best."
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Lisa Zito

April 15, 2026

5  out of  5
rating by Lisa Zito
"Great customer service! Helped me with a policy for my classic vehicle with lower cost, and better coverage!"
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Julia Gibson

April 13, 2026

5  out of  5
rating by Julia Gibson
"Always wonderful and responsive! The best agents!"
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Alexandra DiFrancesco

April 7, 2026

5  out of  5
rating by Alexandra DiFrancesco
"This team is always friendly and helpful with quick response time!"
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Cathleen Becker

March 30, 2026

4  out of  5
rating by Cathleen Becker
"I'm happy with my State Farm insurance so far. I've only had one claim and it went smoothly. I just wish they were cheaper."
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Jennifer Tartabini

March 25, 2026

5  out of  5
rating by Jennifer Tartabini
"Nikki and Susan are amazing. We have always used State Farm but recently switched over. Susan is polite, positive and understood our situation. They worked hard to ask questions and figure out what helped us as a customer. I couldn’t be happier or more appreciative!"
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Kate Gregory

March 23, 2026

5  out of  5
rating by Kate Gregory
"I work for a car dealership, and they were very helpful with getting my new customer's car insurance provided! Thank you :)"