State Farm® Insurance Agent Nikki Shah

"Nikki and Susan are amazing. We have always used State Farm but recently switched over. Susan is polite, positive and understood our situation. They worked hard to ask questions and figure out what helped us as a customer. I couldn’t be happier or more appreciative!"

"I work for a car dealership, and they were very helpful with getting my new customer's car insurance provided! Thank you :)"

"Nikki Shah and her associate, Heaven Marie Glennon, provided exceptional service throughout my transition of auto, umbrella, and homeowner’s insurance policies. Their responsiveness, professionalism, and consistent support made what could have been a complex process remarkably smooth and efficient. I truly appreciated their attention to detail and commitment to ensuring everything was handled seamlessly. I highly recommend their services to anyone seeking a reliable and efficient insurance transition experience."

"I’ve had a great experience working with State Farm, and I especially want to recognize Susan Heffler, Customer Service Manager. She is professional, responsive, and extremely helpful. She makes the process easy and ensures everything is handled efficiently. Highly recommend!"

"Always super kind and on point. I appreciate working with Susan and the team at Nikki Shah."

"Nikki's office offers that hometown feel with professional care and expert advice. She has been in the insurance business for years and takes excellent care of her clients."

"I tell all my friends & family about your State Farm office! 😁❤️🛐"

"Nikki has been helping my family for years and she has always been incredibly kind, patient and knowledgeable. She takes the time to explain different insurance options and makes sure we understand what works best for our needs. It’s clear she truly cares about the people she helps. We’re very grateful to have someone we trust like Nikki."

"Heaven made this experience very easy and pleasant! Switching insurance companies can be difficult at times, but she really made it effortless. Thanks, Heaven!"

"I have been with State farm for a while now, and I’m really impressed! Their rates are extremely good, and everyone I’ve dealt with has been super friendly and helpful. I would highly recommend them to anyone looking for reliable insurance with excellent customer service."

"I have been with them for 7 years and have loved the amazing service"

"Amazing service."

"We couldn’t be happier with the service we’ve received from our insurance agent. From day one, they have been incredibly professional, attentive, and genuinely committed to helping us find the best coverage for our needs. What really stands out is their willingness to go above and beyond—whether it’s answering questions quickly, explaining options in a clear and friendly way, or proactively checking in to make sure everything is running smoothly. Insurance can feel overwhelming, but they make the entire process simple and stress‑free. Their knowledge, transparency, and dedication have given us complete confidence that we're in great hands. It’s rare to find someone who combines expertise with such genuine care for their clients. If you’re looking for an insurance agent who truly puts you first, we highly recommend them without hesitation! Mr Joseph David Weaver II Mr Shannon Christopher"

"Susan Heffler at the Nikki Shah State Farm Agency was fantastic to work with. She was incredibly responsive and professional, and she did an excellent job facilitating communication between us as the insureds and the State Farm claims department. Susan helped ensure information was clearly conveyed, followed up when needed, and made the overall claims process much smoother and less stressful. We truly appreciate her attention to detail and dedication to customer service. Highly recommend working with Susan!"

"Susan the best. She will always work with you. And she has always made it easy for me. It doesn’t matter what kind of insurance question I have she’s always there to help.."

"I've been a customer for 18 years! Excellent agency! Excellent staff! Very knowledgeable and very responsive! I've had a couple of claims over the years and they were handled very seamlessly. Highly recommend!"

"Nikki was amazing with communication and was by far the best service we found when looking for our home and auto insurance!"

"My wife and I had been with a different agency for over 30 years. When the company changed hands, our rates for Auto and Home coverage slowly increased so much that thought it was time to shop around. I compared rates and coverage with several companies and found this agency to be nearly half the cost for the same coverage. In addition to great prices, working with such cordial and friendly people makes it twice the deal. GREAT PRICE- GREAT SERVICE."

"Heaven was very responsive, got back to me quickly, was very kind and made the entire process easy."

"We needed to quickly obtain homeowners insurance somewhat quickly before a move and decided to bundle our car insurance together with it. I reached out for quotes from multiple different companies and I must say that Heaven was very prompt, professional, and make the transition extremely smooth!! Thank you for making a stressful time easy for us!"

"Susan does a great job of explaining things and helping us through the process. Thanks, Paul"

"They do a great job. Very responsive with excellent customer service."

"I have been with this State Farm Agency for 25 years. They’ve been wonderful. In particular Lisa is a gem and I always ask for her because she’s amazing, efficient, and fun. Can’t say enough positive things about my experiences here. Thank you for everything!"

"Without Heaven and Susan I would have lost my mind they helped a great deal."

"I talked to Sue and she was very knowledgeable and took care of my needs quickly. Thanks"