State Farm® Insurance Agent Nikki Shah
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Mark Reutzel
October 28, 2025
"Heaven Glennon was prompt and diligent in providing insurance quotes for me. The Nikki Shah agency is one of the best in my experience...courteous, proactive and competitive."
Keith Holley
October 27, 2025
"I called to inquire about a quote for a vehicle and based on the personal support and responsiveness that I received I ended up switching every auto and property policy I had to State Farm. Heaven has been incredibly quick to answer every question I had and she made it so easy to get quotes and convert my policies. I really appreciate the personal service and I’d highly recommend this agency for your business."
sreedhar adusumilli
October 22, 2025
"Very prompt and attentive. Highly recommend"
michele mckinnon
October 16, 2025
"Nikki Shah's office has helped me out for the last 11 years. I talk to Susan, who answers the phone every time and knows me like we've known each other for years. I got screwed over by my previous insurance company and since then I have been skeptical about insurance companies. But these people talk me through everything. Thank you for your help!!"
janine denlinger
September 29, 2025
"I needed car insurance after buying a new car, didn’t want to stay with my old insurance through my ex husband, so I went with what everyone suggested. It was super easy to get started."
"Janine, thank you for the wonderful review and we're thrilled to have you here. Glad you're having a great experience and we'll keep working hard for you!"
Hunter Wright
September 23, 2025
"I’ve always had a wonder experience with my agents. They’ve always helped me throughout the years. Susan and Nikki are great. I’ve talked to Susan the most and she always does a great job. Thank you!"
"Thanks Hunter for this amazing review and we're thrilled that you're happy with our service. I know Susan also enjoys working with you we're here any time you need us! Thank you again!"
Samantha Hiott
August 29, 2025
"The women in this office are great! Always ready to help! So thankful for Heavens knowledge and help getting a life insurance policy started for my family!"
"Samantha, thank you for the review of our office and the kind comment about Heaven! Always a pleasure taking care of you. ;-) "
Sue Sumner
August 29, 2025
"I’ve been with Nicki for a while like years. I had to leave for a few months do to not having a car. I call to get new insurance and it was like I had never left. Susan and Heaven are just friendly and kind. When I call to ask something they always answer your question. I left and came back that should tell us something. They are family and I won’t have it any other way. Thanks for your service."
"Sue, we are so happy to have you back here with us and thank you for the amazing review and your kind words. We're always here for you and love that we can all call each other family. You're a pleasure to take care of. Reach out any time!"
Heather Sherlock
August 25, 2025
"Had a great experience signing up for our new policy at State Farm . Knowledgeable and friendly staff who answered any questions we had . And after switching to State Farm we are now saving money with better coverage ! Thanks !"
"Thanks Heather for the wonderful review and welcome to our agency! We are all thrilled to have you here! "
L Fields
August 15, 2025
"I had a great experience with State Farm Representative Heaven. Her name suites her perfectly. Heaven was diligent and vigilant in navigating through details for all of our insurance needs. I highly recommend her as well as State Farm Insurance."
Alyssa Moore
August 14, 2025
"Nikki and her staff were great and accommodating. I love being able to message them with questions and concerns and getting a response fairly quickly."
"Alyssa, it's been great being able to communicate with you and get things done. Always nice hearing from you and thank you for the wonderful review!"
Dave Madsen
August 14, 2025
"Great people at Nikki Shah's Loveland ,OH office. Susan Heffler is always courteous, kind and knowledgeable. Thanks Susan!"
"Dave! Thanks for the great review! It's always good seeing you and catching up. We all enjoy helping in any way we can!"
Kerry Busbin
August 14, 2025
"Just received my car insurance and home insurance rates from State Farm of Loveland. They beatvProgressive by almost $200 for 6 months. Communication and knowledge was spot on with State Farm!"
"Hi Kerry it looks like you're working with Carlie and I'm so happy you're having a great experience! I'll definitely pass on your message to her. Thank you for finding us and for the amazing review!"
Al Teski
August 14, 2025
"Constant communication is exceptional"
"Al, thank you for the great review. We do our best to keep in touch and appreciate your comment. Thank you!"
Karen Adams
July 24, 2025
"Everyone in this office is excellent. They really do care and show it in several ways. They always go above and beyond. Highly recommend. We have had insurance here for over 30 years. Susan is fantastic!! She is always ready to help. I feel like she is part of my family. I can not put in words what she has done for us. She is the reason we have stayed with State farm ."
"That's very sweet, Karen, and we're blessed to have the best insureds! Thank you! Talk to you soon! "
Joseph R
July 23, 2025
"Great Experience!! Couldn’t recommend enough"
"Joseph, thank you for the 5 stars and comment! We really appreciate you too!"
Pam Straughn
July 4, 2025
"Nikki Singh Shah is super easy to talk to and work with!"
"You are so kind, Pam, and it's always great talking to you too! Thank you for the 5 stars!"
Anish Shrestha
June 26, 2025
"Very helpful and easy to deal with."
"Appreciate the review and we’re enjoying working with you as well! "
Jinny Max
June 19, 2025
"I have been with Nikki shah for 11 years. My hats off to Susan. She is one of the reasons I stay with them. She is quick and always ready to help you. I am so appreciative of her. Thank you!"
"Jinny, we have really enjoyed having you here with us! Thanks for that lovely review and for mentioning Susan - we agree, she is great! "
craig cochran
June 15, 2025
"Nikki Singh Shah and her staff are A+++. Very easy to deal with. Susan on her staff is the best. Highly recommend Nikki for any auto house or life insurance policy. I've been with State Farm for atleast 12 years now. No problems at all."
"Craig what a wonderful review! Thank you for the kind words about Susan and for letting us take care of you - it means the world to us! "
WOLFPLK
May 28, 2025
"Susan is always so helpful when we need anything. The Nikki Shah State Farm office is the best."
"Thank you for the glowing review and we agree - Susan is the best to work with and we truly appreciate your business and trust. Thank you!"
Mark Deerwester
May 20, 2025
"I have been with this agency for over 40 years. I can call or text and get things taken care of without issue. Susan is amazing. I know I have a person I can truly trust in her."
"Mark thank you for the wonderful review and for mentioning Susan! We really appreciate you and glad we can be here to help!"
Kassidy Zike
May 19, 2025
"I have been with Nikki Shah's office for over 15 years now. Most of my direct interactions have been with Susan and she has been awesome! She is extremely helpful and responds quickly to my questions and concerns. She has always been there when I needed something!"
"Hey Kassidy thank you for the wonderful review. I know Susan loves working with you as well - always happy to help! Thanks again!"
Heather Johnson (The Food Hussy)
May 15, 2025
"Nikki & Susan are great - very responsive and also proactive with new offerings!"
"And we love having insureds who want to hear from us! Thank you for the great review, Heather!"
Mike Vierling
May 15, 2025
"Always a pleasure to deal with"
"Mike what a lovely comment and we really enjoy working with you. Thank you for the great review!"