State Farm® Insurance Agent Nikki Shah

"Susan is always so helpful when we need anything. The Nikki Shah State Farm office is the best."

"I have been with this agency for over 40 years. I can call or text and get things taken care of without issue. Susan is amazing. I know I have a person I can truly trust in her."

"I have been with Nikki Shah's office for over 15 years now. Most of my direct interactions have been with Susan and she has been awesome! She is extremely helpful and responds quickly to my questions and concerns. She has always been there when I needed something!"

"Nikki & Susan are great - very responsive and also proactive with new offerings!"

"Always a pleasure to deal with"

"Susan and Nicki I have always responded quickly and professionally. They have always been courteous and thoughtful and Quick and explaining any questions we may have. Their prices for coverage Are competitive and thoroughly explained I would have no problem recommending their service to anyone I would like to add that they are very attentive and detail oriented, as well as being kind and courteous people that I enjoy working with"

"Good rates, great service, easy to access staff (including texting), responsive!! Will highly recommend!"

"Susan was great"

"We filed a claim for water from recent rains, power outage caused the sump pump not to work. Causing water to rise enough to ruin our carpet and padding. During time of policy write up we informed the agent our basement was finished. We wasn’t informed about an endorsement for the sump/ sewage endorsement. Nikki Shah denied our claim. Loop holes in the system. Beware of State Farm’s poor policy practices. One my claim was denied by her after pleading my case in person, she said there’s nothing she can do. That was before her office told us we had a $1000.- deductible and to get someone out there for immediate cleanup up before mold begins to spread. After 4 days of Serv-Pro doing their job. We get a call saying it was not covered on our policy. So now I’m stuck with the bill from Serv-Pro. Totaling at this time at $2000.- and they are still not finished. After my meeting with Nikki, that evening I cancelled my home/ auto insurance with them. So beware State Farm policy holders- State Farm is not for the policy holder. They’ll take your monthly payments and laugh at you once you file for a claim.. Comments from a retired Veteran with income only retirement pay/ social security"

"Nikki Shah has been my agent with State Farm for more than 15 years! We are always pleased with their fast and friendly service! We have endured some tough times with home damage, and a car that was totaled, thankfully no one was hurt and State Farm came through recommended service advice, paid very good prices, and friendly service when we needed it the most. I highly recommend Nikki, her staff, and State Farm 100%."

"The agent I talked to was a very pleasant and helpful agent."

"They are always very helpful. I haven't had any problems with them. I gave been with them since 1976."

"Erica was very thorough in her explanation of our policies . Very polite."

"Very helpful and was able to do what I requested."

"GREAT 👍 Very happy. Look forward to a very long-term experience. Thank you again!"

"I was referred to Nikki through a neighbor and was able to reduce my car insurance by HALF with more coverage- AND a major savings on my house insurance! I could not be happier with the customer service and savings that I received- thank you so much!"

"Everyone in this office is excellent. They really do care and show it in several ways. They always go above and beyond. Highly recommend. We have had insurance here for over 30 years. Susan is fantastic!! She is always ready to help. I feel like she is part of my family. I can not put in words what she has done for us. She is the reason we have stayed with State farm ."

"Nikki and her team are top notch and very thorough. I highly recommend."

"State Farm is always there when you need them. They’re a very good insurance company. I will use them in the future and always."

"Nikki has been a big help managing our insurance needs with State Farm. Her extensive knowledge and expertise are a great comfort to us."

"Just re-signed with State Farm. Great customer service from Erica Mink and she saved me money!!"

"My wife and I had been with a different agency for over 30 years. When the company changed hands, our rates for Auto and Home coverage slowly increased so much that thought it was time to shop around. I compared rates and coverage with several companies and found this agency to be nearly half the cost for the same coverage. In addition to great prices, working with such cordial and friendly people makes it twice the deal. GREAT PRICE- GREAT SERVICE."

"Great service and staff, especially Susan Heffler is extremely knowledgeable and helpful. Will 100% recommend this agency."

"Nikki Shah is very professional, respectful, helpful and efficient in every respect. She made our move back to Cincinnati so much easier. Insurance is one thing I need not worry about thanks to Nikki."

"Shout out to Erica. She has helped me with my small business needs. I award her with: Most Efficient Person. When I call and leave a message, she gets back to me in under an hour. When I need adjustments made to my plan, she takes care of changes within 24 hours. She communicates when she will be out of the office, taking away any guesswork of when I’ll hear from her. So impressed with Erica! Oh, and, last but not least, she’s patient, generous with her time, and knowledgeable about small business insurance."