State Farm® Insurance Agent Nikki Shah

"Amazing service."

"We couldn’t be happier with the service we’ve received from our insurance agent. From day one, they have been incredibly professional, attentive, and genuinely committed to helping us find the best coverage for our needs. What really stands out is their willingness to go above and beyond—whether it’s answering questions quickly, explaining options in a clear and friendly way, or proactively checking in to make sure everything is running smoothly. Insurance can feel overwhelming, but they make the entire process simple and stress‑free. Their knowledge, transparency, and dedication have given us complete confidence that we're in great hands. It’s rare to find someone who combines expertise with such genuine care for their clients. If you’re looking for an insurance agent who truly puts you first, we highly recommend them without hesitation! Mr Joseph David Weaver II Mr Shannon Christopher"

"Susan Heffler at the Nikki Shah State Farm Agency was fantastic to work with. She was incredibly responsive and professional, and she did an excellent job facilitating communication between us as the insureds and the State Farm claims department. Susan helped ensure information was clearly conveyed, followed up when needed, and made the overall claims process much smoother and less stressful. We truly appreciate her attention to detail and dedication to customer service. Highly recommend working with Susan!"

"Susan the best. She will always work with you. And she has always made it easy for me. It doesn’t matter what kind of insurance question I have she’s always there to help.."

"I've been a customer for 18 years! Excellent agency! Excellent staff! Very knowledgeable and very responsive! I've had a couple of claims over the years and they were handled very seamlessly. Highly recommend!"

"Nikki was amazing with communication and was by far the best service we found when looking for our home and auto insurance!"

"My wife and I had been with a different agency for over 30 years. When the company changed hands, our rates for Auto and Home coverage slowly increased so much that thought it was time to shop around. I compared rates and coverage with several companies and found this agency to be nearly half the cost for the same coverage. In addition to great prices, working with such cordial and friendly people makes it twice the deal. GREAT PRICE- GREAT SERVICE."

"Heaven was very responsive, got back to me quickly, was very kind and made the entire process easy."

"We needed to quickly obtain homeowners insurance somewhat quickly before a move and decided to bundle our car insurance together with it. I reached out for quotes from multiple different companies and I must say that Heaven was very prompt, professional, and make the transition extremely smooth!! Thank you for making a stressful time easy for us!"

"Susan does a great job of explaining things and helping us through the process. Thanks, Paul"

"They do a great job. Very responsive with excellent customer service."

"I have been with this State Farm Agency for 25 years. They’ve been wonderful. In particular Lisa is a gem and I always ask for her because she’s amazing, efficient, and fun. Can’t say enough positive things about my experiences here. Thank you for everything!"

"Without Heaven and Susan I would have lost my mind they helped a great deal."

"I talked to Sue and she was very knowledgeable and took care of my needs quickly. Thanks"

"Nikki is a great agent...she is knowledgeable, professional and takes great care of her clients! I would highly recommend Nikki and her amazing team."

"Susan is truly exceptional. She always takes the time to check in and make sure my family and I are taken care of. You can feel how much she and Nikki genuinely care about our well-being, and they are always quick to help with anything we need. It's rare to find a team that's this kind and genuinely committed to their clients."

"Honestly this office has amazing customer service. Very fast service. They answer the phone immediately and do whatever you need. Susan always helps and is awesome. Thanks for the insurance."

"Very Helpful, polite and respectful."

"Nikki Shah is great. So glad I switched from Mitch Meinburg which is the most horrible State Farm agent I have ever delt with."

"Susan helped me with my auto insurance and she was superb! So kind and made me feel at ease! I highly recommend her!"

"Heaven was beyond helpful and really appreciated the fact that I was a veteran and took that into consideration and had a discussion about life insurance outside my Va benefits and I truly appreciate her empathy."

"Heaven Glennon was prompt and diligent in providing insurance quotes for me. The Nikki Shah agency is one of the best in my experience...courteous, proactive and competitive."

"I called to inquire about a quote for a vehicle and based on the personal support and responsiveness that I received I ended up switching every auto and property policy I had to State Farm. Heaven has been incredibly quick to answer every question I had and she made it so easy to get quotes and convert my policies. I really appreciate the personal service and I’d highly recommend this agency for your business."

"Nikki Shah's office has helped me out for the last 11 years. I talk to Susan, who answers the phone every time and knows me like we've known each other for years. I got screwed over by my previous insurance company and since then I have been skeptical about insurance companies. But these people talk me through everything. Thank you for your help!!"

"I needed car insurance after buying a new car, didn’t want to stay with my old insurance through my ex husband, so I went with what everyone suggested. It was super easy to get started."